We’d love to hear from you.

Have questions about your stay? We’re here to make your KOTI experience seamless and unforgettable.

Checking Pricing & Availability?

The fastest way to check availability and rates is directly on our website! Simply head to our search bar, enter your desired travel dates, and explore available cabins.

Check Availability and Pricing

Need Assistance or Have a Question?

Fill out the form below to send us a message, or reach out to us directly:

  • Call or Text (text preferred): 231-384-1186 (Office Hours: M–F, 9 AM – 5 PM EST)

  • Social Media: Follow us and send a DM on Instagram @kotiexperience

FAQs

  • Yes! We provide enough coffee to get you started on your first morning. Each cabin features a standard drip coffee maker. Since most guests stay multiple nights, we recommend bringing along a bag of your favorite ground coffee so you can brew plenty of fresh pots throughout the rest of your visit!

  • Yes, our cabins are pet-friendly! We allow one dog per reservation. Please be sure to add your pup to your reservation when booking your stay online. (Sorry, cats and other pets are not permitted).

  • For bookings made directly on our website, our cancellation policy is as follows:

    • 30+ days before check-in: 100% full refund

    • 7–30 days before check-in: 50% refund

    • Within 7 days of check-in: Non-refundable

    Note: If you book fewer than 30 days before check-in, you will receive a full refund if canceled within 48 hours of booking and at least 14 days prior to check-in. Guests are responsible for the full reserved period in the event of an early departure.

  • Check-in begins at 4:00 PM and check-out is at 10:00 AM. Detailed arrival instructions will be sent prior to your check-in time.